Care & Tips

Refilling your scented candle is probably new to you. That is why we are delighted that you are curious enough to try it with us, and we invite you to share your experience with us via #candelize. That way we can update this page from time to time and add great experiences and tips from other candle lovers.

A PROPERLY CLEANED VESSEL

Clean your vessel properly before refilling it. A properly cleaned vessel is the best start for a beautifully refilled scented candle.

Clean your vessel by simply pouring boiling water into it and letting it cool completely before emptying it. The wax will come loose from the edges.

IMPORTANT TO KEEP IN MIND

Avoid pouring the water with the wax residue down the drain. Instead, use an empty milk carton or similar to collect the waste properly. Then wipe with a towel to make it sparkling clean.

A SMOOTH SURFACE

The quality of the wax ensures an excellent single pour. But if you want the ultimate smooth surface, save some of the melted wax in the bag and pour the last centimetre after the wax has set.

SOOT

If you get soot, it may be because the wick is not trimmed enough. Trim your wick and use a paper towel to remove the soot.

AN EVEN BURN

If the candle does not burn as evenly as you would like, it may be because the vessel is too wide, or because the candle did not burn long enough the first time. Every candle has "a memory". The "memory ring" created the first time you light the candle is therefore likely to remain. So make sure the candle burns long enough for the wax pool to reach the edges of the vessel.

HOLES FORM AROUND THE WICK

This is a phenomenon that can sometimes occur during production. Normally, when you buy your candle in a store, these candles have been sorted out before they reach the shop, so you have never seen it.

It can occur if the vessel was too cold or the wax too hot. One way to solve this is to always save some of the melted wax and pour the last centimetre after the wax has set.

Another tip is to use a hairdryer to warm the surface and correct the unevenness around the wick. This is possible because the melting point of the wax is so low.

TRIMMING THE WICK

Our best tip for trimming the wick is to use nail scissors. The wick should be trimmed to 3-5 mm.